***Please note we have currently suspended orders to Ireland & the Channel Islands, due to the new customs regulations***
*Free delivery applies to orders over the minimum order value of £150 and to most of mainland UK. For orders below £150 or orders in certain postcode areas, a delivery fee will apply. Please enter your postcode at checkout and press update for an accurate quote.
Some of the postcode areas with additional fees are AB,FK, IV,GT, HS, KA, KW,LL,ML, PA, PH,PO, TR,TD, ZE, IM (OTHERS MAY APPLY) Scottish Highlands & remote parts of Wales.
We reserve the right to amend or remove free delivery fees at any time.
Some charges may apply for orders over £150 if being delivered on pallet and/or in certain Locations where local fees may apply, i.e. Central London, clean air zones, unavoidable toll bridges etc.
Please be advised deliveries not within West Yorkshire are often via either a courier to your door or pallet to kerbside service only.
Your order will usually arrive within 7-10 working days for stocked items and upto 20 working days for made to order (unless otherwise stated in additional information ) for most of the UK mainland. Next day orders recieved after 11.00am may not be delivered until the next working day. If we cannot supply the goods within this time frame we will contact you to inform you as soon as possible.
If you require a more personalised service, we are able to offer a two man service which includes a phone call to book a suitable day for delivery and they will bring the item into your room of choice. We also have the facility for them to assemble some items for an additional charge. This service is usually provided within 10-20 working days of ordering.
The majority of larger items will generally be delivered by a vehicle via tail-lift to a hard standing level area using a manual pallet trolley, so please be sure your property is accessible for this type of delivery.Pallet deliveries are to the kerbside only. Items arriving on a wooden pallet, it is not responsiblity of the driver to remove packaging or set out the furniture. Should you not want a pallet delivery, please request our delivery/installation team - additional fee will apply. Courier companies deliver between the hours of 8am & 6pm Monday to Friday, we will advise the date it will arrive before dispatching, Should you miss a pallet delivery a second delivery required, a re-delivery fee will apply.
Whilst we offer free delivery on all items we do subsidise your delivery fees, therefore if you wish to return any items, notwithstanding our Returns and Refunds Policy, we reserve the right to refund less than the original purchase price to cover the initial delivery fee paid.
For orders of multiple items, the estimated delivery date will be assigned according to the longest lead time. If multiple orders are placed for the same delivery address, these will be grouped and the estimated delivery date will again be chosen according to the longest lead time.
We currently do not ship, outside of the UK, however if you wish to arrange your own courier, we can ship to your dedicated port for onwards travel, arrange & paid by yourself.